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We understand that choosing software to help you run your flower shop is a big decision and we hope that our free trial period will convince you to give us a try. If you have any suggesions, questions or comments about our service please feel free to visit our 'contact us' page and let us know! Do I need any special computers to use the service?No! The SimpleFlorist Database System was designed with you in mind. Ease of use is our top priority and as such ANY computer connected to the internet running ANY modern browser will function fine. Since you're reading this right now, odds are you are on a computer that is already set up and ready to use our service.We have tested the service using modern versions of all major internet browsers including: Firefox, Internet Explorer, Google Chrome and Apple Safari. If you are still running the very old Internet Explorer version 6 we suggest either upgrading to the newest version of Internet Explorer or, preferably, installing the Firefox web broswer onto your computer. It can be download from here for free: -- Firefox FREE web broswer -- Back To TopDo I need an internet connection at my shop?Yes! The SimpleFlorist Database System requires you to access the service using an internet connection at all times. Most flower shops will already have a computer connected to the internet somewhere in the shop, but all order taking terminals (computers) will need to be connected to the internet.While we have designed this service to be as easy to use as possible using a dial-up internet connection, we do suggest that a high-speed connection (DSL, Cable etc) would greatly enhance the useability of the service. Back To TopHow would I use your system to take an order?
Taking an order with the SimpleFlorist Database system is really quite easy
once you've done it a couple of times. Here is the typical workflow, in point form:
That's it... you just completed and entire order process! Back To TopCan I give my staff less access than me?
Yes! You can set 2 password levels once you create your store.
Back To TopWhat settings can the Administrator change?
The Administrator can change every aspect of the software to customize
it to their particular needs. In Detail you can:
Back To TopCan I set my own delivery charges by city/area?Yes! The SimpleFlorist Database System allows you to set up unlimited delivery zone names, each with it's own delivery charge that is added to sales AUTOMATICALLY upon selection of the delivery zone. No more fumbling about trying to find delivery rates while taking an order.Back To TopCan I set my own Tax Rates?Yes! You can set as many individual tax rates as you need for your jurisdiction using the Management Admin Menu. You can also select whether you need to charge the taxes on the cost of delivery services.Back To TopEvery time a customer orders, do I have to re-enter their information?No! That's the beauty of having a computerized customer list. If a repeat customer calls you just look them up by entering their phone number, or name, or part of their address etc. You will immediately find their customer record and can even review with them their previous purchase since a lot of people 'want what i ordered last time'. Now you can actually tell them what they ordered last time and by clicking one button start a new order pre-filled in with their last order's information!Back To TopCan I Print/Fax Customer Receipts?YES! Every time you input a sale, the SimpleFlorist Database System gives you the option of printing a customer receipt. This receipt is then easily handed to a customer if in the store or faxed or mailed if it's a remote order (it's autmatically formatted to fit into a standard window envelope!)This is a very power function of the SimpleFlorist Database System. You can not only choose to print this customer receipt when inputting the order, but you can go back at any time in the future and re-print it! How many times has a customer called you 6 or 8 weeks after delivery asking for a copy of their receipt because they either lost theirs for forgot to ask for one? Back To TopDo I need a printer?NO! ... Well, technically Yes! While you dont necesarily need a printer the main benefit of this system is clear and concise shop orders and professional delivery slips... In order to print shop orders, deliver labels and customer receipts you will require a functional printer hooked up to the computer you use to enter your sales.This printer can be ANY type of printer, but we suggest a good quality laser printer as they provide the best quality output at the cheapest price. Many great brand name laser printers now retail for under $100! Note that if your printer is out of toner or malfunctions when you take an order all is not lost! We know that not everything computer related works 100% of the time. If you enter an order in to the system and cannot print it right then it's no problem. Once you get your printer going you can go back and re-print anything you missed. Back To TopCan I use an InkJet printer instead of a laser printer?Yes! We do, however, suggest that you first test a printed page to ensure that the ink does not run when in contact with water. We all know that every piece of paper in a flower shop eventually gets wet and we dont want our work orders or deliver labels to smudge and smear.Back To TopHow do I get rid of the printing in the top and bottom corners?If you are seeing a line printed at the very top, or very bottom of your shop orders and receipts you need to adjust your printing settings. This text is being printed automatically by your internet browser, not by us. This extra unwanted printing usually includes things like the page name, page number, date and time etc.Choose your internet browser from the list below and follow the instructions to remove this extra printing
Back To TopAfter printing, how do I return to the main menu?Simply click on your store name at the top of the printout display on the screen.In fact, you can always click on your store name on any printout screen (invoice and shop orders) or on the SimpleFlorist.com logo at the top of any page and you will be returned back to the main menu screen. Back To TopWhy is the delivery slip on the same page as the Shop Order?First, lets get our terminology straight so we are all on the same page. The 'Delivery Slip' is the printed tag that you staple or tape to the actual product that is going out the door to be delivered. It has all the information your delivery service needs to deliver the order. The 'Shop Order' is the worksheet used by you and your staff to produce the order. It contains all the information about the order so anyone, even someone who did not take the order, will be able to create the desired product.Quite simply, we designed this system to print the delivery slip at the top of the shop order so it CANNOT be lost before it is needed. We've worked in flower shops ourselves and we know that if it can get swept away with the cuttings... it will. By placing the delivery slip at the top of the shop order you will never lose it. When the order is done simply cut the delivery slip off the top of the shop order and staple or tape it to the order. Back To TopDoes SimpleFlorist charge credit cards for my store?No! SimpleFlorist does not bill credit cards or any other type of online billing service. SimpleFlorist is an online order entry / customer database system only. You will still process your credit cards using the methods you already know and trust. SimpleFlorist NEVER charges your customers - you are in complete control of your business, just like you always have been.Back To TopIs there a FREE trial?The SimpleFlorist Database System has a free trial period of 14 days. During this period you are free to use the system to familiarize yourself with its ease of use and power at no charge to you whatsover. We dont require any kind of payment for you to sign up and test our system.We offer this incredible free trial because we are sure you will like the service so much that you will want to continue using it. Back To TopHow much does it cost?After your FREE trial period has ended you can subscribe to the SimpleFlorist Database System for as little as $15.95 Canadian per month, billed in 3 month periods through the secure Paypal Payment Gateway. That's LESS THAN 54 cents/day to automate your order processing.You can pay using any major credit card securely and safely on the Paypal site - we never even see your credit card number. Paypal acts as a secure 'middle-man' to ensure the safety and security of your credit card information. If you normally pay using any currency other than Canadian dollars, that's no problem, the Payal service will convert the payment automatically for you. Back To TopCan more than 1 staff use it simultaneously?Yes! Unlike other software vendors, we know that a busy shop needs more than one person able to use the order processing software. As long as you have multiple computers hooked up to the internet at your flower shop up to 3 simultaneous connections can me made from the same internet addess. This means that all computers accessing the service must be using the same internet connection and IP address. For example, if you have one DSL internet connection in the Flower Shop but have 3 computers this would work great!You may ONLY access the software from ONE location at a time though. Any attempt to access the service from two locations simultaneously will cause a temporary disruption to your service! If you have more than once store in your network, you will need to purchase a subscription for each store. At only $15.95 Canadian dollars per month it's a real bargain! Back To TopCan I cancel anytime?Yes! Since we use the secure Paypal subscription system you may cancel your subscription at any time by logging into your Paypal account and cancelling it. This means that you will not renew your subscription when the current paid for period ends.Back To TopI run a small shop out of my house, Can I use SimpleFlorist?Absolutely! This system has been set up so it is easy to use whether you are a full time shop with 3 networked computers taking orders all day or a single, part-time work-from-home shop with only a few orders a day.The SimpleFlorist Database System will help you become more orgainized and efficient, allowing you more time for all the essential activities of your day. Back To TopDo I need to logout when not using the service?Yes... and No. Actually, it depends a great deal on your shop setup. If your computers are in a secure area not accessible to the public then you can feel fairly secure leaving yourself logged into the database. On the other hand, if your computer's MAY be accessed by anyone other than your staff you should definitely log yourself out of the service when it's not in use.If you leave your computer unattended for a period of time (varies from computer to computer but usually between 20-30 minutes) you may be automatically logged off, BUT DO NOT TRUST THIS. If shop security is at all an issue then we suggest choosing passwords that are easy for admin and staff to remember and logging out between uses. You should definitely bookmark http://www.SimpleFlorist.com in your internet browser so you can load it quickly and easily. In Firefox and Internet explorer this can be done by visiting the page you want to bookmark and pressing CTRL-D Back To TopWhy does my password have to be at least 8 characters?In order to keep your account secure we ask that your password be a minimum length of 8 characters. We also suggest that you periodically change your passwords, especially if there is any staff turnover at your store.Back To TopDo I have to backup my data?No! One of the many advantages of our internet based database service is that your database will be backed up every single hour of every single day. We maintain these backups so you can have peace of mind.For security reasons we do not have a 'Download my Data' section on the service, but the data is yours and will be provided to you upon request. We will, however, only email a copy of the data to the original email address that was used by the account administrator when the free trial account was activiated. Back To TopWhy is a web based service better?
There are many advantages to a web based database system for your
flower shop or florist business:
Let's face it, you have better things to do than to waste time upgrading your software. That's why most people's conputer software is usually outdated... it's simply easier to not have to install the latest and greatest. With us, this is never a problem for you. Back To TopWhy aren't there 'fancy graphics' in the user interface?The designers of the SimpleFlorist Database System have themselves worked in flower shops and know what it takes to keep things running smoothly. We've created an extermely FAST and EFFICIENT user interface that runs quickly without a lot of visual distractions for the user. Remember, this program is for internal staff to use, the public never sees it! The more graphical the user interface is the slower a program runs - it's just a fact when dealing with computers.OK... we did cave in a little and let you choose from a variety of color palettes! Scroll down to the bottom of the main menu page and click on one of the colored squares... enjoy! Back To TopCan I use Internet Explorder to use the service?Yes! And No! Internet explorer versions 7 or higher should be fine to use for our service. Internet Explorer versions 6 and lower are definitely not recommended and may not work. To find out what version of Internet Explorer you are running click on 'Help -> About Internet Explorer'. If you are still running the very old version 6 we suggest either upgrading to the newest version of Internet Explorer or, preferably, installing either the Firefox or Google Chrome web broswer onto your computer. They can be download here:Google Chrome FREE web broswer Back To Top
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Layout, Design & Functionality Copyright © 2012 Quantum Slice Corporation, All Rights Reserved. This Software and Service is provided As Is, Where Is. Quantum Slice Corporation assumes no liability for any damages caused as a result of the use of this software. Your IP: 38.107.179.217 | ||||||||||||||||
